Refund Policy

We proudly offer 2 alternative refund policies to our customers to prove our flexibility and strong believe in our system. Hence, GMI's customers who could not grow their tree and for any reason could not generate any income from GMI's Gold Step Reward Plan can have Golden Hand Shake through these two options :

1. Cool-off Refund Policy
2. Non-Active Account Refund Policy

1) Cool-off Refund Policy.

1. GMI allows their customers to enjoy a Five days cool-off period from the date of their registration through Gold Bank (Cash Statement).
2. During these Five days cool-off period customers may get their Gold Account cancelled through their Introducer and get 100% amount back from the person who signed them in GMI. (Customers signed in through Gold E-Card can not cancel their Gold Account).
3. Promotion: Customers who sign up in the wake of an ongoing or about to be launched promotion will not qualify for the Cool-off Refund. That is to say, a customer who signs up five days prior to the launch of a promotion will not be entitled to get a Cool-Off Refund. Similarly, customers who get signed up in between an ongoing promotion will not be eligible for a Cool-Off Refund so as to avoid mock or spam sign ups that existing customers initiate to reap the rewards of a particular promotion.

Please note that 5 days Cool Off Period gets over as soon as any transaction is performed in your Gold Account i.e. transferring funds to or from your account, Purchasing Product or E-Cards or Introducing new Customer to GMI.

2) Non-Active Account Refund Policy.

1. This option is for customers who have not received or ordered their Product, Commission or Gold voucher. Customers who have completed six months from the date of joining in GMI, but they have not crossed nine month period yet.
2. Customer should have not received any transferred money to their Gold Bank.

Conditions for Non-Active Account Refund:

1. The customers who qualify for Non-Active Account Refund Policy may request for cancellation through Non Active Refund Link.
2. GMI system after verification of your qualification for cancellation, will instantly cancel your Gold Account and transfer 100% sign-up amount value Gold Vouchers in your Gold Vouchers Statement. Once your GVs are available you can buy Golden Handshake E-Card for 100% value, this card could be used for entering a fresh customer or could also be transferred to your Leader or another active GMI customer to signup new customer.